Privacy Policy
1. Introduction
PT ANTAM Tbk Precious Metal Processing and Refining Business Unit ("We" or "ANTAM") values your privacy and is committed to protecting the personal data you provide to us. This Privacy Policy explains how we collect, use, and protect your information.
2. Information We Collect
We collect information that you provide when registering, making transactions, or contacting customer service, including but not limited to:
- Full Name (as per KTP)
- KTP Number
- Tax ID Number (if applicable)
- Email Address
- Phone Number
- Shipping Address
- Purchase Transaction Data
3. Use of Information
The information we collect is used to:
- Process and deliver your orders.
- Verify identity and prevent fraud.
- Send transaction status notifications.
- Provide customer service support.
- Send promotional information and product updates (if you agree).
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or unauthorized destruction. We use industry-standard encryption and security protocols to protect sensitive transactions.
5. Sharing Data with Third Parties
We do not sell or rent your personal data to third parties. We only share your information with:
- Shipping service providers (couriers) for product delivery purposes.
- Payment service providers to process transactions.
- Authorities if required by law or regulations.
6. Your Rights
You have the right to access, correct, or request deletion of your personal data that we store, in accordance with applicable laws. Please contact our Customer Care if you wish to exercise these rights.
7. Policy Changes
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new update date. We recommend that you review this page periodically.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: infolm@antam.com
Phone: +60-3-888-888